Durban International Airport (DUR)
Facilities and Services
(Durban, South Africa)
THIS AIRPORT CLOSED IN APRIL 2010
Durban International Airport is the least busy of South Africa's international airports, yet it remains the gateway to the east of the country, with many major carriers handling more than four million yearly passengers.
The single-terminal facility has recently undergone a major refit and features separate Arrivals and Departures sections as well as excellent passenger facilities and services. Moneychangers and ATMs are in both Arrivals and Departures, as are commendable shopping and eating facilities.
Airport Information Desks
Tel: +27 314 516 758
Durban International Airport has a number of useful information points and desks to help tourists including the Airports Company South Africa Information Centre in the Departures area; a helpdesk; a Teleguide hotel information board; and touch-screen information panels in Arrivals. Some useful numbers include:
Airport Main Switchboard - +27 314 516 666
Airport Helpdesk - +27 314 516 758
ACSA Airports Information Centre - +27 314 516 584
Automated Flight Information - +27 867 277 888
Airport Post Office - +27 314 516 635
Conference Room - +27 314 516 609
Airport Pre-Book Parking - +27 314 516 626
Shops, Duty-Free and Retail Outlets
There are shops throughout the terminal at Durban International Airport, most of which can be found in the Departures area, where the airport's excellent duty-free store resides. In addition to duty-free shopping, you will find a book, flower, souvenir, luggage, confectionery, sportswear and surf shops, and a local South African merchandise store.
Bars, Cafés and Restaurants
There is a good range of eateries at Durban International Airport, with several cafés, restaurants and bars available. The coffee shop and cigar bar serve hot and cold drinks throughout the day, while pizzerias and a steak house offer an enticing selection of dishes.
Currency Exchange, Communications and Banking Facilities
Money facilities are available in Arrivals and Departures, with ATMs, banks and a bureau de change in Arrivals and similar services in Departures. In addition, a post office is also located at the airport, while coin and card public telephones are also spread throughout the facility.
Business and Conference Facilities
Durban International Airport has a conference hall in Arrivals, while fax and Internet facilities can also be found at the Tourist Information Office in Arrivals. In addition, there is the Domestic South African Airways business class lounge, which offers some business facilities.
Facilities for the disabled at Durban International Airport include lifts and ramps, disabled persons' toilets, adapted telephones and wheelchairs available on request. Disabled drivers with the appropriate badge or license can make use of the convenient parking spaces specially reserved for the mobility impaired.